RETURNS POLICY - WHAT'S YOUR POLICY ON RETURNS?
You may return an unused item in new condition within 15 days of purchase valid only for item/SKU where purchase price is $500 or less ex. GST. All other items/SKUs incur restocking fee of %40 from original purchase price.
All items must include unmarked original packaging.
- Customers will be responsible for return shipping only (An exchanged item shipping via freight will be subject to a return shipping cost)
- International customers will be responsible for shipping both ways
- Sale/Closeout item sales are final. No returns or exchanges
Please note that we will be only be providing a refund by the methods available to us at the time of your return. This may involve Bank Deposit, PayPal, Credit Card Reversal or Store Credit. Please allow up to 7-14 days for refunds or credits to be processed.
INCORRECT ITEMS ORDERED
Please contact us with your order number, PO as soon as possible to avoid above fees.
INCORRECT ITEMS RECEIVED - THE CORRECT ITEM WASN'T RECEIVED, WHAT DO I DO?
Please contact us with your order order number, the incorrect item and we will resolve this for you.